Shipping Policy

Effective Date: 15 Jul 2025

Welcome to Fonex. This Shipping Policy explains how we process and deliver orders placed through https://fonex.in.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

  • All orders are processed within 2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a shipping confirmation along with tracking details, where available.

Delivery Timeline

Delhi NCR

  • Orders are dispatched within 2 business days.

  • Delivery is generally completed within 5 business days from the date the order is placed.

Rest of India

  • Orders are dispatched within 2 business days.

  • Delivery is generally completed within 10 business days from the date the order is placed.

Delivery timelines are estimates and may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free shipping offers will be subject to the terms and conditions of the respective promotion.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Courier service delays

  • Incorrect or incomplete shipping addresses

  • Government restrictions or unforeseen events

Fonex shall not be held responsible for delays caused by third-party courier partners or circumstances beyond our reasonable control.

Order Tracking

Where tracking is available, shipment details will be shared via email or SMS after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Fonex will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Failed Delivery

If a delivery attempt fails due to customer unavailability or an incorrect address, additional shipping charges may apply for re-delivery, where applicable.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us:

Fonex

Website: https://fonex.in

Email: support@fonex.in

Acceptance of Policy

By placing an order through https://fonex.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.