Privacy Policy

Effective Date: 15 Jul 2026

Welcome to Fonex ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://fonex.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Company Name (if applicable)

• Payment Information

We do not store your debit card, credit card, UPI, or banking information.

Payments are securely processed by trusted third-party payment gateways.

Order Information

• Products purchased

• Order history

• Transaction details

• Shipping information

Device Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Type

• Operating System

• Pages Visited

• Date and Time of Visit

• Referring Website

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver products

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Respond to your inquiries

With your consent, we may also send promotional emails, newsletters, product updates, or special offers. You may unsubscribe at any time.

3. Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze website traffic

• Enhance your shopping experience

You may disable cookies through your browser settings. However, some website features may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

• Payment processors

• Shipping and courier companies

• Logistics partners

• Website hosting providers

• Analytics providers

• Marketing service providers (where applicable)

• Government or legal authorities when required by law

These service providers receive only the information necessary to perform their services.

5. International Data Transfers

Depending on the products or services purchased, your personal information may be transferred to logistics providers, technology partners, or service providers located in different countries for order processing and delivery.

We take reasonable measures to ensure your information is handled securely and in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders

• Maintain business records

• Comply with tax and legal obligations

• Resolve disputes

• Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal data

• Restrict or object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Marketing Communications

If you subscribe to our mailing list, we may send you:

• Product updates

• Promotional offers

• New arrivals

• Discounts

• Newsletters

You may opt out at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Fonex

Website: https://fonex.in

Email: support@fonex.in

Consent

By accessing or using https://fonex.in, you acknowledge that you have read, understood, and agree to this Privacy Policy.